Please read the following terms of service agreement carefully. By accessing or using our sites and our services, you hereby agree to be bound by the terms and all terms incorporated herein by reference. It is the responsibility of you, the user, customer, Guest or prospective customer to read the terms & conditions before proceeding to use this site. If you do not expressly agree to all of the terms and conditions, then please do not access or use our sites or our services. This terms of services agreement is effective as of 07/11/2014.
Acceptance of terms. The following terms of service agreement (The “TOS” ) is a legally binding agreement that shall govern the relationship with our users and others which may interact or interface with LSP MGT , also known as DestinationStays.com, located at 4315 Melrose Apt3, Montreal Canada and our subsidiaries and affiliates, in association with the use of DestinationStays’ website, which includes DestinationStays.com ( the “site”) and its Services, which shall be defined below.
Use of Information. Unless otherwise specified, copyright in all copyrightable subject matter on any Site is owned by DestinationStays. To the extent that DestinationStayshave the right to do so without compensation to third parties, and except for materials or information specifically provided under other terms, DestinationStaysgrants you permission to copy or otherwise download from any Site, information and materials (including related graphics), provided: 1. The materials are for internal, non-commercial use only, and 2. Any copies of materials or portions thereof must include the copyright notice specified on the Site. If attribution to DestinationStaysis included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of DestinationStays. Documents posted by DestinationStayson a Site may contain other proprietary notices or describe products, services, processes or technologies owned by DestinationStaysor third parties. Nothing contained herein shall be construed by implication, estoppels or otherwise as granting to the user a license under any copyright, trademark, patent or other intellectual property right of DestinationStaysor any third party.
Bookings. Bookings Registering with DestinationStaysand deposit or full payment of the reservation confirms acceptance of the terms and conditions set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list). You must be over the age of 21 to place a reservation and register.
Cancellation by Guests. In the event of your party needing to cancel, the following conditions will apply:
If cancelled or modified up to 14 days before date of arrival, a flat fee of U$ 200.00 will be charged . If cancelled or modified later or in case of-no show, the total price of the reservation will be charged. The guest will be charged a prepayment of the total price upon reservation. For a refund, cancellation must be in writing. No cash refunds are given.
Cancellation by the Home Owner or DestinationStays. In the unlikely event that personal circumstances necessitate cancellation of the booking, we will seek to relocate your booking to a home of a similar or superior standard. However, if we are unable to find a suitable relocation, we will refund any monies paid (without interest, compensation or consequential loss of any kind). Force Majeure: DestinationStays, the owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond their control including, but not restricted to, hurricanes, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation of schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond their control. We recommend that all guests ensure they have appropriate holiday, medical, injury and cancellation insurance cover prior to travel
Change of Property Location or Address. by the Home Owner orDestinationStays. In the event that circumstances necessitate a change of property location of home or community for a confirmed booking, we will seek to relocate your booking to a home of a similar or superior standard within our available inventory. However, if we are unable to find a suitable relocation, we will refund any monies paid (without interest, compensation or consequential loss of any kind) toward the difference of accommodation.
No Pets allowed. For the comfort of guests, there is a non-smoking policy in place in all of our homes, however, smoking is permitted on the patio area. Please use ashtrays, as provided. To ensure comfort, security and peace of mind, all of our homes are registered with the authorities and in full compliance with all relevant legislation.
Rental Period. Stays of 3 nights or less will incur a cleaning fee plus local taxes. The home is available from 3pm, local time, on the day of arrival. Departure must be by 11am on the morning of departure. Guests may arrange to arrive earlier or stay later if the home is available. A nominal charge will be levied for this service and must be booked with us in advance. Upon reservation you will receive an email confirmation with all the details you need to know about the property. Upon receipt of partial or full payment you will be sent a confirmation of the charge. The day of arrival you will receive full details of the home, along with directions and key codes the day of your arrival (Check-in date). We recommend that all guests ensure they have appropriate holiday, medical, injury and cancellation insurance cover prior to travel.
Property Protection Plan. YOU ARE SOLELY RESPONSIBLE FOR ANY THEFT, DAMAGE OR BREAKAGES THAT MAY BE CAUSED TO THE PROPERTY OR ITS INVENTORY DURING YOUR STAY.
Damage waiver. At a cost of $39/day to relieve you of the cost for all unintentional and incidental damage to the property and its contents and up to $1500. This Damage Waiver does NOT cover intentional damage, theft, excessive cleaning, and unintentional/incidental damage over amount of coverage purchased or any damage. You must have a valid credit card on file. The guest hereby authorizes DestinationStaysto charge guest credit card for any intentional damage, theft, excessive cleaning charges, unintentional and incidental damage over amount of coverage purchased. The home is checked prior to your arrival and after your departure and any faults are reported to the management. We reserve the right to retain the security deposit either in part or in full to cover damage, theft, breakages or non-return of the keys. This may also include additional cleaning costs for spills, stains, etc. Receipts for repairs/replacements will be provided in the unlikely event that such retention of the security deposit is required. Uncovered food can attract insects very quickly. Any added costs for pest control services incurred for lack of care may be passed to you.
Safety & Security. Due to state fire regulations, under no circumstances may more than the maximum number of persons identified on the booking form occupy the home. All swimming pools are used entirely at the guests own risk. No diving is allowed, and children must be supervised at all times. Glass is not permitted in the pool area at any time. Please use the plastic ware provided. The guest is responsible for locking the doors to the extent of locks available at the property before leaving at any time during their stay.
Complaints. In the unlikely event of a problem arising during your stay in one of our homes, you should contact us immediately and we will seek to resolve the matter within a reasonable period of time. If the problem has not been reported to us within 24 hours of the problem arising, we cannot accept responsibility. Disclaimer LIABILITY The property is privately owned and neither the owners nor we, the management company, accept any responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects, however caused. DestinationStays, the owners and their agents reserve the right of entry at any time. This includes authorized workers such as maintenance crew, gardeners, pest control contractors, etc. INFORMATION DIRECTORY while all information supplied is deemed to be correct, and to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form part of any contract.
Pets are Prohibited. YOU ACKNOWLEDGE THAT NO PETS ARE ALLOWED IN OR ON THE PREMISES. THE UNAUTHORIZED OCCUPANCY OF PETS WHERE PROHIBITED WILL RESULT IN IMMEDIATE EVICTION AND LOSS OF ALL RENTS AND SECURITY DEPOSITS
Trademarks. TheDestinationStaysname and logo and all related product and service names, design marks and slogans are trademarks, service marks or registered trademarks of DestinationStaysand may not be used in any manner without the prior written consent of DestinationStays. Other products and service marks are trademarks of their respective owners.
Links to third partied sites. Third party services. may contain links to other websites (“linked Sites” ) . The linked sites are not under control of DestinationStaysand DestinationStaysis not responsible for the contents of any linked Site, including without limitation any link contained in a linked site, or any changes or updates to a Linked site. DestinationStaysis providing these links to you only as convenience, and the inclusion of any link does not imply endorsement by DestinationStaysof the site or any association with its operators. Certain services made available via are delivered by third party sites and organizations. By using any product, service
or functionally originating from the domain, you
hereby acknowledge and content that DestinationStaysmay share such information and data with any third party with whom DestinationStayshas a contractual relationship to provide the requested product, service or functionality on behalf of users and customers.
Consent to Monitoring and Disclosure. DestinationStaysis under no obligation to monitor the information residing or transmitted to this site. However, anyone accessing this site agrees that DestinationStaysmay monitor the site to (1) comply with any necessary laws, regulations or governmental requests;; (2) to, in its sole discretion, operate the Site in a manner it deems proper or to protect against conduct it deems inappropriate. DestinationStaysshall have the right but not the obligation, to reject or eliminate any information residing on or transmitted to the Site that it, in its sole discretion, believes is unacceptable or inconsistent with these terms and conditions. In the event DestinationStaysreceives information or materials through the Site, including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, such information or material shall be deemed to be non-confidential and DestinationStaysassumes no obligation to protect same from disclosure. The submission of information or materials to DestinationStaysshall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by DestinationStaysfor any purpose whatever. In addition, you grant DestinationStaysthe right, in any form now or hereafter known, to reproduce, use, disclose, distribute, transmit, create derivative works from, and publicly display and perform, any information or materials you submit to through any Site.
Limitation of Liability. You assume all responsibility and risk for the use of this site and the Internet generally. In no event shall LSP MGT dba DestinationStays, or its affiliates be liable for any direct, special, indirect, or consequential damages or any damages whatsoever;; including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tort actions, arising out of or in connection with the use, copying, or display of the content resulting from access to or use of this site, or the Internet generally, under contract, tort or any other cause of action or legal theory. Although DestinationStaysbelieves the content to be accurate, complete, and current, DestinationStaysmakes no warranty as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time, changes are made to the content herein. DestinationStaysmay make changes in the products and/or the services described herein at any time.
Warranty Disclaimer. Access to each site (including any information or materials therein) is provided on an "as is" basis, without warranties of any kind, either express or implied, including, but not limited to, warranties of title, non infringement or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by DestinationStays, affiliates or their respective employees shall create any warranty. Neither DestinationStays, nor its affiliates warrant that the information or materials on, or access to, any site will be without interruption or error free.
Information Provided by You Any information provided by you to DestinationStaysincluding but not limited to feedback, data, questions, comments, suggestions, or the like, shall be deemed to be non confidential. DestinationStaysshall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. Additionally, DestinationStaysshall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such information.
Damage and cleaning issues. Any damage or cleaning issues noticed upon arrival should be reported to the owner immediately. If damage or cleaning issues are not reported within 3 hours of your arrival, your credit card may be charged for the cost of the repair. All general maintenance issues should also be reported so the unit can be kept in good repair. You must contact the cleaning company to address any cleaning issues within 3 hours of your arrival. If you experience any problems whatsoever with the vacation property during your stay, please contact us and we will do our best to rectify the matter as soon as it is practically possible. Should a problem remain unresolved, you are required to notify us in writing within 7 days of your return. No action can be taken or liability accepted for any complaints received after this period. We aim to resolve complaints within a two month period from receipt, the details of which will be kept confidential to only the parties involved.
Community rules. Guest agrees to abide by rules of the community. These may be posted in the unit or at the community pool or office. These rules may change from time to time. GUEST assures us that the tenants will observe all conditions and terms of this agreement as to maintaining the rental in good order and appearance and will conduct themselves in a manner inoffensive to neighbors. GUEST assures that any tenant who violates any of the terms of this Agreement shall be immediately denied occupancy and shall remedy any damages or other expenses, which are caused by the tenant and/or the tenant's guest(s). Condominium associations reserve the right to evict guest(s) from the premises should they fail to follow the rules and regulations. GUEST agrees that any tenant who is found using drugs or allows others to use drugs on the premises will be immediately denied continued occupancy at these premises. GUEST and/or their guests shall not disturb, annoy, endanger, or inconvenience neighbors, nor use the premises for any immoral or unlawful purposes, nor violate any law or ordnance, nor commit waste or nuisance on or about the premises.
GUEST understands. it is understood that no cleaning supplies such as detergent, or laundry detergent will be provided during the stay. DestinationStaysprovides for the first roll of toilet paper (per bathroom), one hand soap (per bathroom) and one roll of paper towels for the kitchen. We cannot accept any liability for your personal safety during your vacation. It is particularly important that children are supervised at all times in and outside the property. We assume no responsibility for accidents. You are reminded to exercise care as to your personal safety, and the safety of your companions. Whenever possible, valuables should be left secure and out of sight.
Severe Weather. We do not refund rents or deposits lost due to cancelled or shortened stays because of weather. Departures due to inclement weather do no warrant refund of rent or deposit. We suggest Vacation Travel Insurance during the hurricane seasons.
Change to terms. DestinationStays reserves the right, in its sole discretion, to change the terms under which is offered.
The most current version of the terms will supersede all previous versions. DestinationStaysencourages you to periodically review the terms to stay informed of our updates.
Contact us. DestinationStays welcomes your questions or comments regarding the Terms:
DESTINATION STAYS HOTEL GROUP
LSP MGT dba DestinationStays